Refund Policy
At Pro AI Academy, we specialize exclusively in digital educational content. Please read our refund policy carefully before making a purchase.
Digital Delivery
Pro AI Academy offers digital products only.
No physical items are sold, handled, or shipped.
All eBooks and digital materials are delivered electronically.
Upon successful payment, instant access to the purchased digital product is provided via a direct download link or email.
Refunds & Cancellations
Due to the digital nature of our products, all sales are final once access has been granted or the download link has been generated. Since digital products cannot be "returned" in the traditional sense, we do not offer refunds or exchanges for change of mind or personal preference.
Exceptions for Refund Requests:
Refunds may be considered only in limited and exceptional circumstances, including:
Duplicate Purchases: If you accidentally purchased the same digital product more than once.
Technical Access Issues: Verified technical problems that prevent access to the purchased content, which our support team is unable to resolve.
Each refund request is reviewed individually on a case-by-case basis. Approval is not guaranteed once digital access has been provided.
Need Help?
If you experience any issues accessing your digital product or have questions regarding your order, please contact our support team. We are committed to ensuring you have proper access to your purchase.
Contact Email: mokogloballlc@gmail.com
Company: Moko Digital LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA